FAQs
How long will it take to get my order?
Due to the influx of orders from our ongoing sale and due the virality of GirlAve™ on social media, there will be a slight delay in dispatch. Rest assured, all your custom thongs and lingerie will be crafted and shipped within a 2-5 business day timeframe.
How do i take care of my GirlAve™ thong?
- Hand wash for the best results: To keep your lingerie looking as flawless as the day you got it, hand washing is the way to go. If you’re short on time, use the delicate cycle on your washing machine, but hand wash whenever possible to protect those delicate fabrics.
- Use a gentle detergent: Strong detergents can be too harsh on your lingerie, affecting both the fabric and fit. Opt for a mild detergent, and skip the fabric softeners and bleach—they can weaken the material over time.
- Air dry only: After washing, keep your lingerie out of the dryer. Lay it flat or hang it up to air dry naturally. Avoid direct sunlight to prevent any fading or fabric damage.
- Store with care: To avoid stretching, fold your lingerie neatly and keep it in a cool, dry drawer or closet. Proper storage helps it keep its shape and stay in top condition.
- Replace when needed: Over time, even the best lingerie can lose its shape and elasticity. If it’s no longer giving you that perfect fit or starts showing signs of wear, it might be time to treat yourself to a new piece.
Any orther question?
Our dedicated customer service team is here to help you at (info@girlave.com)